Keep safe when selling online


Phishing

"Phishing" is a common online scam, where the scammer tries to get you to share your personal information such as login credentials, credit card information, or bank account details.


Remember, Forever Puppy will never contact you to ask for your financial details or invite you to follow a link to enter personal information. Do not share your login details or bank details with anybody who contacts you in this way - even if they claim to be a representative of Forever Puppy. Beware of anyone asking you to contact them directly by email, WhatsApp or mobile. Do not respond to texts from someone claiming to be Forever Puppy. We will NEVER contact you by text or ask you for any financial details.

 

Check out our tips below on how to keep safe online!

  1. Keep all messaging activity on site. Beware of anybody who wants to take the conversation off site and asks you to email them.

  2. Forever Puppy will never ask for your password through email, phone, or any instant messaging service such as WhatsApp.

  3. We would never contact you to ask for your financial details. Do not share this information with anybody online. Even if they claim to be a representative of our company. If you choose to share these details, we cannot protect you.

  4. If you receive any suspicious requests, please do not respond and contact us immediately. For more information you can read our user guide's below ?

Buyer Beware Tips

Seller Beware Tips

 

 

I believe I am the victim of fraud. What should I do?

If you think you have been the victim of fraud and you have provided the fraudster with your login details for Forever Puppy, you should change your password immediately, as well as any other website where you have used the same username and password. Report the incident to us.

Report the incident to Action Fraud and to your bank if you have shared your financial information. 

 

 

 

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